Frequently Asked Questions

Yes! We offer local delivery for $5 to Mornington Peninsula postcodes and selected surrounding postcodes. Most local orders are delivered within 24 hours.

Need your order for a last-minute event or gift? Get in touch before placing your order and we'll do our best to arrange same-day delivery where possible.

Yes! We happily ship to both PO Boxes and Australia Post Parcel Lockers. Simply enter your address exactly as it's provided by Australia Post during checkout.

Parcel Lockers are a free, secure and convenient way to receive your order if you're not home during the day. If you don't already have one, you can register for a free Parcel Locker at auspost.com.au

Yes! We offer free standard shipping on all Australian orders over $70, and free express shipping on Australian orders over $100. Your eligible shipping option will be automatically applied at checkout.

Orders are usually packed and dispatched within 24 hours. Standard shipping is 3-5 buisness days and express post is 1-3 buisness days.

Of course! Every order is beautifully packaged and perfect for gifting. If you're sending your order directly to someone special, simply enter their shipping address at checkout. We even have greeting cards available that we can hand write your personalised message in.

Yes! We use E6000 adhesive, which is considered vegan as it does not contain any animal-derived ingredients or animal by-products.

Absolutely! Although many of our designs make a statement, they're designed to be incredibly lightweight and comfortable enough to wear all day. They are so lightweight, you'll forget you're wearing them.

Earring Care
To keep your earrings looking their best, avoid wearing them in water. Remove them before swimming, showering, exercising or sleeping.

Our earrings are lightweight and handmade with care. While they're made for everyday wear, some designs are delicate, so please avoid dropping or bending them. If you do happen to accidentally break an earring, you can easily order a replacement here: replacement earring

If needed, gently clean the metal posts with a soft cloth or a little jewellery cleaner. Never immerse your earrings in water.

Store your earrings away from perfumes, lotions, dust and direct sunlight. If your earrings are made from wood, you may notice the natural colour deepens slightly over time—this is completely normal.

Safety: Contains small parts. Designed for adult wear only.

Yes! Every pair of Foxie Collective earrings is designed, laser cut and carefully assembled by hand in our home studio on the Mornington Peninsula, Australia. We take pride in creating unique, high-quality pieces you'll love to wear.

Yes! Don't say goodbye to your favourite pair just yet. Get your replacement here.

Our replacement earrings are designed to help you restore a complete pair without needing to purchase a whole new set. It's a simple, more sustainable way to extend the life of your Foxie Collective earrings, reduce waste and keep wearing the designs you love.

Each replacement earring is handcrafted to match the original design as closely as possible, so you can get back to wearing your favourites with confidence.

Our earrings are made from premium lightweight acrylic and sustainably sourced FSC Certified wood, paired with high-quality hypoallergenic surgical steel findings.

All of our earrings feature hypoallergenic high-quality surgical stainless steel findings, making them perfect for people with sensitive ears. They are also lead-free and nickel free.

We'd love to have you stock Foxie Collective! You can place wholesale orders through our Faire wholesale store. If possible, please use our direct Faire link, as this helps support our small business by avoiding additional marketplace fees.

If you have any questions about wholesale or can't find what you're looking for, feel free to get in touch—we're always happy to help.

You can find our earrings at a growing range of beautiful boutiques, gift stores and local retailers across Australia. We love partnering with stores that share our passion for unique, handmade accessories.

Head over to our Stockists page to find your nearest store and discover where you can shop Foxie Collective in person.

We offer a range of Foxie Collective branded display stands designed specifically for our earrings or keyrings, helping showcase each collection beautifully and make them easy for customers to browse.

Our displays use proven visual merchandising techniques to create an eye-catching presentation, highlight the unique details of each design and encourage customers to stop, browse and purchase. Many stores that invest in a dedicated Foxie Collective display find their earrings sell through faster.

You can find our full range of display options on our Faire store. If you need help choosing the right display for your store, we'd love to help!

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